A few years ago, I wrote a blog post on the concepts in Zeynep Ton’s insightful book, “The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits.” Here’s an updated version with links to more meaty info.
Frequently, the expenses associated with hiring in the United States (a fair wage, predictable hours, a respectful workplace) are given as reasons not to attempt apparel manufacturing in the U.S. How can we change this mentality?
Read, internalize, then apply “The Good Jobs Strategy.” Ton’s research and conclusions are sound.
In “The Good Jobs Strategy”, Ton details methods for becoming a company that uses a “virtuous” cycle instead of a “vicious” cycle as the heart of a business. As a graduate of the Sloan School of Management, and an adjunct associate professor in the Operations Management group at MIT Sloan School of Management, Ton researched companies with successful methods honed to perfection such as Trader Joe’s, and Costco.
She breaks down the virtuous strategy into four “operational choices,” proving that these “allow (industries) to deliver value to employees, customers and investors all at the same time.” Although her book primarily uses retail businesses as examples, these methods could easily be adapted to manufacturing. They are: