In today’s business climate, every advantage counts. To truly understand what your customer wants, you have to listen to them. This short excerpt from the introduction to my book, Industry Clothing Construction Methods, highlights the essential concept of product benefits and the features that create them. Although the example is apparel, the design of any product could be made more attractive to customers by understanding these simple concepts and making them the core of your process.
“Designers hear the consumer say that apparel should offer benefits. Consumers believe that apparel benefits should help them achieve their goals as individuals, such as feeling more self-confident, gaining respect, saving time and money, attaining comfort during physical activity, attracting a lover, fitting into a social group or expressing them selves. The task for a fashion professional then is to determine what features should be included in the garments to achieve those apparel benefits. The core of the designer’s, merchandiser’s or buyer’s craft in the ready-to-wear industry is to find the right combination of features–silhouette, fit, shape, color, laundering method, fabric, texture, price, and so on–that entice customers to look, try-on, and feel satisfied with their apparel purchase.”
For more on this topic, additional insight into the apparel merchandising process, and a wealth of concrete information on the construction of retail apparel, add Industry Clothing Construction Methods to your toolkit for manufacturing success.

Mary Ruth, Owner of United Sewing and Design has over 30 years experience in the manufacturing of products by sewing and is author of “Industry Sewing Construction Methods” http://amzn.to/2yMxMmk. Her focus is on design, entrepreneurship; social enterprise; the connections between the environment, the apparel industry, and manufacturing; and how owners can leverage artistic methods to benefit their business.